Privacy Policy

Effective Date: 12 Feb, 2024

At GlowRecipe.PK (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from https://glowrecipe.pk (the “Website”).

By using our Website, you agree to the practices described in this policy.

1. Information We Collect

a. Information You Provide to Us

When you interact with our Website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping & billing address
  • Order details and purchase history
  • Messages sent via contact forms, WhatsApp, or email

Note: We do not store your card or banking details. Payments are processed securely through third-party payment gateways.

b. Automatically Collected Information

When you browse our Website, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages viewed and time spent on the site
  • Referral sources
  • Cookies and tracking data

This data helps us understand how visitors use our Website and improve performance.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate order confirmations, updates, and support
  • Improve website functionality and user experience
  • Prevent fraud and unauthorized transactions
  • Send promotional messages or offers (only if you opt-in)

We do not use your data for unlawful or deceptive purposes.

3. Sharing of Information

We do not sell or rent your personal data.

We may share limited information only with:

  • Payment gateways (for secure payment processing)
  • Courier and logistics partners (for order delivery)
  • Analytics tools (Google Analytics, Meta Pixel, etc.)
  • Legal authorities, if required by law

All third parties are obligated to protect your data.

4. Cookies & Tracking Technologies

GlowRecipe.PK uses cookies to:

  • Remember user preferences
  • Analyze traffic and performance
  • Improve marketing effectiveness

You can disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your information
  • Withdraw consent for marketing communications
  • Request data limitation or removal (subject to legal obligations)

To exercise these rights, contact us using the details below.

7. Third-Party Links

Our Website may contain links to third-party websites (e.g., payment providers, social media). We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

GlowRecipe.PK does not knowingly collect personal data from individuals under the age of 13. If such data is identified, it will be removed promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Website: https://glowrecipe.pk
Email: info@glowrecipe.pk
WhatsApp / Phone: 0321-1401493